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ONE SHOT

Cascade

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One Shot Cascade · Android and iOS

Something broken, something confusing, or something you want? There is one person on the other end of this, and he reads all of it.

Deleting your data

This is the data-deletion page for One Shot Cascade, by Bendigo Games. There are no accounts and we hold no email address, so your player number is the only way we can find your data.

What is deleted. Everything we hold that is tied to your player number:

• Your display name.
• Your Charge total, division and lifetime run count.
• Your rows on every leaderboard — the global runs board and the Charge board.
• Your seat in your league room.
• Your submitted runs — the score and the replay record for each one.

What is kept, and for how long. Being straight about the exceptions, because there are two:

• Crash reports — up to 90 days, then deleted automatically. These are handled by Firebase Crashlytics and are not linked to your player number, so we cannot single yours out to remove early. See the privacy policy.
• A very large backlog of submitted runs may not clear in one pass. Anything left over is deleted automatically by a 90-day expiry that applies to every submitted run, deletion request or not.

Data on your phone — your scores, career stats and achievements — is deleted by uninstalling the app. That copy never leaves the device, and we cannot see it or remove it for you.

You can also stop sharing entirely without deleting anything: switch Leagues off in settings, and nothing further is transmitted.

Reporting a crash or a bug

The more of this you can include, the faster it gets fixed:

• Your device and OS version — "Galaxy S22, Android 14"
• The app version — your phone's app info screen shows it (press and hold the app icon on Android; the App Store page on iOS)
• What you were doing when it happened, and whether it happens every time
• A screenshot or screen recording, if you can catch it

Crashes also report themselves automatically — see the privacy policy for exactly what that sends. An email still helps, because a stack trace says where the game broke and not what you were trying to do.

Common questions

I lost my scores.

Your scores, career stats and Charge live on your device. Uninstalling the game, or clearing its data, deletes them permanently — and because the game has no accounts, there is no way to restore them. Moving to a new phone does not carry them over unless your device's own backup system happens to include app data.

The one exception is the leaderboards. If you are taking part in leagues, the rows you have posted stay on the boards, but a fresh install counts as a new player and cannot claim them back.

Is there a way to back up my progress?

Not in this version. It needs an account system, and the game deliberately has none yet.

Someone's name on the leaderboard is offensive.

Press and hold their row on the board and choose Report. That sends the name to us for review; you do not need to email anyone. Please report names that are offensive, hateful, or pretending to be us or somebody else.

Names are also filtered when they are chosen, but no filter catches everything — reports are how the rest gets found. A report carries your own player number along with theirs, so the button cannot be spammed anonymously.

How do I stop sharing my name and scores?

Open the settings sheet and turn Leagues off. The game stops submitting your runs and your name, and anything queued but not yet sent is held on your device — it goes out only if you turn Leagues back on. Your Charge keeps building up locally, so turning it back on later puts you back where you should be rather than starting you again.

How do I delete my data?

Full steps, and exactly what goes, are in Deleting your data above. The short version:

The data on your phone: uninstall the app, and it is gone — the game keeps no copy. The data on the leaderboards: email us with your player number, which is in the settings sheet under Leagues — tap it to copy. The game has no accounts and no email addresses, so that number is the only way we can find your rows. For crash diagnostics, see the privacy policy.

The game is too hard / the clock is too fast.

That is useful to hear and it is the single most valuable thing you can send. Tell us which board you tend to die on and roughly how long you have been playing.

Does it work offline?

Yes, entirely. The game never needs a connection to play. Leagues are the one exception: the boards need a connection to update, and a ranked run finished offline is queued and posted the next time you are online.

Are there ads or purchases?

No. The game is free, there is nothing to buy, and no advertising is shown. If that ever changes it will be announced and the privacy policy will be updated first.

Accessibility

The settings sheet has a reduce motion switch that scales back every animation in the game, and independent toggles for sound, music and haptics. If something is still unreadable or unplayable, that is a bug worth reporting — say what and where.